Introduction
At IMESH we take your privacy and the security of your information
seriously. This IMESH General Data Privacy Notice (“General
Privacy Notice”) explains who we are, how we collect, share and
use personal data about you, and how you can exercise your privacy
rights. We are committed to protecting your information and being
transparent about the information we collect about you and how we
use it. By being transparent, we hope to build on the trust you
already have in us. We want you to understand what we do with your
information, why we do it and what it means to you. We recommend
that you read this General Privacy Notice in full to ensure you
are fully informed.
For purposes of this General Privacy Notice, “Personal Data” or
“Personal Information” means any information relating to an
identified or identifiable individual, including, for example,
your name, phone number, post code or zip code, Device ID, IP
address and email address. Further information about the Personal
Data that we collect and where we collect that Personal Data from
is set out below under the various categories. Personal Data does
not include data that has been aggregated or made anonymous such
that you can no longer be identified using means reasonably
available to us. The Services referenced in this Privacy Notice
include the Services provided by IMESH. References to “you” in
this General Privacy Notice mean anyone who uses our websites,
applications, or other Services. This notice explains how we
collect, use, and disclose your Personal Data in the context of
your use of our Services.
This General Privacy Notice applies to the processing of Personal
Data collected by IMESH or provided to IMESH from the following
-
Visitors and users of our websites that display or link to this
General Privacy Notice, such as IMESH.ai, and any related
IMESH website operated by IMESH (together the “Sites”);
- Visitors and users of our branded social media pages;
- Visitors to our offices
-
Customers and prospective customers and their representatives;
- Attendees and participants of our events, or webinars;
-
Suppliers and business partners and their representatives.
For Personal Data that we collect :
- when you use or interact with the IMESH product
-
when you apply for a position with IMESH through our Sites or
otherwise
-
When interacting with our Sites, you also have the ability to
link or connect with non-IMESH websites, services, applications
or other features. Enabling these features will lead to other
parties, rather than IMESH, processing information about you.
IMESH does not review, cannot be responsible for, nor has any
control over these features of other parties. We encourage you
to carefully review the privacy notices of these parties before
using these features.
If you have any questions about this General Privacy Notice,
please see Section 15 (How to Contact Us).
Who We Are
IMESH INC. is a privately held company based in 8, The Green Ste
R, Dover, DE, 19901. IMESH has a presence in Bangalore, India, and
all the offices are referred to as “IMESH”, unless specifically
stated otherwise. Throughout this General Privacy Notice ‘we’,
‘us’, ‘our’ and ‘ours’ refer to IMESH. For more information about
IMESH, please see the
“About Us” section of our Sites.
Information We Collect About You
The Personal Information that we collect and our use of that
information depends on your relationship with us and the
requirements of applicable law as described below. We collect
information:
- that you provide to us directly.
- that your company provides to us;
-
about your devices and their location, and your use of our
Services, including through cookies, pixels, web beacons, logs,
and other Internet technologies. For more information about
these technologies, please
see our Cookie Policy.
-
If you opt in to certain features or depending on your device
settings, we obtain geo-location data and information about your
contacts; and
- that we obtain from other sources.
INFORMATION COLLECTED FROM YOU
IMESH requests different types of Personal Information from you
and your company or others, depending on the Services you use and
your relationship with us. We may collect the following categories
of information, depending on the Services that you use:
-
Contact Information, including your name, mailing address, phone
number, email address, and other information that enables us to
contact you
INFORMATION COLLECTED ABOUT YOU
-
Third-Party Sources: We may obtain Personal Information, limited
to name and business contact information, about you from your
company. We also may receive Personal Information about you from
publicly and commercially available sources and other third
parties as permitted by law. We combine this information with
Personal Information or other information that we receive from
or about you, where necessary to provide the Services you
requested.
-
Google and Other Third-Party Analytics: We use a tool called
“Google Analytics” to collect information about the use of our
Website Services (e.g., Google Analytics collects information
such as how often users visit the Website Services, what pages
they visit when they do so, and what other sites they used prior
to coming to the Website Services). Google Analytics collects
only the IP address assigned to you on the date that you visit
the Website Services, rather than your name or other identifying
information. The information collected through the use of Google
Analytics is not combined with your Personal Information. You
can learn more about how Google Analytics collects and processes
data and opt-out options at
http://www.google.com/policies/privacy/partners/. We also
may use other third-party analytics tools to collect similar
information about the use of certain online Services.
-
Mobile Computing: We provide websites and online resources that
are specifically designed to be compatible and used on mobile
computing devices. Mobile versions of the Services may require
you to log in with an account. In such cases, information about
the use of each mobile version of the website may be associated
with user accounts. In addition, IMESH enables you to download
an application, widget, or other tool that can be used on mobile
or other computing devices. Some of these tools may store
information on mobile or other devices. These tools transmit
Personal Information to IMESH to enable you to access your user
accounts and to enable IMESH to track use of these tools. Some
of these tools enable you to email reports and other information
from the tool
ANONYMOUS, AGGREGATED, AND OTHER INFORMATION We also collect
certain information about you that is not Personal Information.
This may include intellectual property or other company
information you share with us or through the Services, in
accordance with any applicable agreements between you or, if
applicable, your company, including, for example, trademarks,
logos, and other intellectual property you own. In addition, we
collect and/or generate anonymized and aggregated information from
your use of the Services. We use anonymized and aggregated
information in various ways, including to measure your interest in
and use of portions or features of the Services. Anonymized or
aggregated information is not Personal Information.
USE OF PERSONAL INFORMATION
How we use your Personal Information depends on your relationship
with us. In general, we may use your Personal Information to
-
provide you with our products and Services, including online and
offline events, and other materials you request;
-
protect against fraud, abuse, or harm and otherwise provide a
Secure Environment (“Secure Environment” as used in this Policy
means in IMESH’s online environments)
- respond to or fulfill customer service requests;
-
analyze, better tailor, and improve our products and Services;
-
contact you about our Services, promotions, tailor and provide
you with relevant IMESH advertising, enhance your engagement
with us, and otherwise communicate with you; and
-
comply with our legal obligations and enforce our legal rights,
such as, among other things, to exercise contractual rights, to
comply with financial reporting obligations, court orders,
warrants, or subpoenas in accordance with applicable law.
Clients
-
Contact Information and Professional Information so that we may
identify you and contact you, including to respond to inquiries
or troubleshooting requests and to deliver notifications and
other operational communications;
-
Contact Information and Verification Information to protect
against fraud, abuse, or harm, verify your identity, and
otherwise provide a Secure Environment (generally, to meet our
legal obligations or to meet our legitimate interests);
-
Payment Information, where appropriate, to process a financial
transaction that you have requested, including your purchase of
the Services (generally, to meet our contractual obligations to
you); and
-
Other Personal Information and company information to tailor our
marketing to you and your organization and provide you with the
Services, including, but not limited to (i) providing you with
performance reports and analyzing trends; (ii) providing
Services that you request through our booking and sign-in tools;
and (iii) processing the data or files that you input, upload,
or store with the Services, such as to fulfill search queries
that you submit or process documents that you upload to the
Services.
Third-party Application Data
AClients-only. Clients have the ability to provide access to data
from a third-party through application integrations such as
client-owned Google Analytics data.
-
Analytics Integrations. For certain clients, IMESH provides the
ability to integrate with third-party providers to augment and
enhance reporting capabilities. The data collected from
third-party integrations require your explicit consent through
granting application access to third-party APIs. IMESH does not
use or share any personal information from these third-party
application integrations
-
Data Collected. Any client that provides consent to access their
data hosted by third-party applications will be limited to
analytics data such as (but not limited) to sessions, bounce
rates and page views. Clients have the ability to limit what
data is provided through configuration within the application.
Data collected is stored within our production environment and
secured using our standard security policies.
-
Data Sharing. No data collected through third-party API access
is shared. Guests and Other End Users. If you are a visitor or
guest who visits our offices, the Personal Information we may
use includes:
-
Your name and email address, whether provided by you or your
host, to identify you and provide you with a digital or physical
access badge;
-
Contact Information, such as information you submit through our
website, so that we may identify you and contact you, including
to respond to inquiries that we receive from you;
-
Contact Information and Verification Information to protect
against fraud, abuse, or harm, verify your identity and the
purpose of your visit, and otherwise provide a Secure
Environment (generally, to meet our legal obligations or to meet
our legitimate interests);
-
Payment Information, where appropriate, to process a financial
transaction that you have requested (generally, to meet our
contractual obligations to you); an
-
Other Personal Information to provide the Services, including,
but not limited to (i) providing you with WiFi; (ii) processing
the data or files that you input, upload, or store with the
Services, such as to fulfill search queries that you submit or
process documents that you upload to the Services. This Personal
Information may vary depending on the length of your visit or
the Services that you access.
LEGAL BASES FOR PROCESSING EU PERSONAL INFORMATION The processing
of your Personal Information as described above is necessary to
meet our contractual obligations to you or your company, to meet
our legal obligations, or to meet our legitimate interests in
providing our Services. Our legitimate interests may include
providing you and others a Secure Environment, and analyzing,
improving, and better tailoring our products and Services. We also
generally rely on our legitimate interests in marketing our
Services to you. We provide you with choices about how we use your
Personal Information, in accordance with applicable law, by
allowing you to opt out of receiving all such communications
(unless they are transactional solely related to the provision of
our Services to you and have no marketing element) and, where
required, by not sending you any such messages without your prior
consent. Where applicable, we also may process Personal
Information with your consent. Remember that in certain
circumstances, and where permitted by applicable law, you may have
the right to object to our uses of your Personal Information as
further described in Section 5 of this Policy.
SHARING OF PERSONAL INFORMATION
We disclose your Personal Information in limited circumstances to
our service providers and advertisers in order to provide our
Services and to improve the end user experience. Where required by
applicable law, we will only share your Personal Information with
particular third parties with your consent.
-
Service Providers. We rely on third-party service providers to
perform a variety of services on our behalf. We take steps to
ensure that these service providers act only in line with our
instructions and on our behalf, or otherwise use Personal
Information as described in this Policy.
-
Other Parties When Required by Law and as Necessary to Provide
and Protect Our Services. There may be instances when we
disclose your Personal Information to other parties
-
to provide you with the Services that you or your company
request;
-
to comply with our legal obligations, including with auditors,
lawyers, CPAs, financial consultants, or other consultants;
-
to comply with the law or respond to legal process or a request
for cooperation by a government entity or law enforcement;
-
to detect, limit, and prevent fraud, or verify and enforce
compliance with the policies governing our Services; or
-
to protect our rights, property, and safety or that of any of
IMESH’s business partners, customers, or employees; and
- where otherwise required by law.
We share Personal Information in this way either to comply with
legal obligations to which we are subject, or to meet our
legitimate interests in protecting our business, including from
fraud and legal claims.
-
Other Parties in Connection with a Corporate Transaction. We
disclose or share your information in the event that we
purchase, sell, finance, transfer, or acquire all or a portion
of a business or assets, such as in connection with a merger, or
in the event of a bankruptcy reorganization or liquidation.
-
Other Third-Party Partners, With Your Consent. We may request
your consent to share Personal Information about you with
certain third parties so that they can provide you with special
offers, promotional materials, and other materials that may be
of interest to you. With your consent, we also use and publicize
your name, likeness, and other personal characteristics and
private information for advertising, promotion, and other
commercial and business purposes.
THIRD PARTIES THAT PROVIDE CONTENT OR FUNCTIONALITY ON OUR
SERVICES
We partner with certain third parties to collect, analyze, and use
some of the Personal Information described in this Policy. For
example:
-
Third-parties that provide features and functionality on the
Services by means of plug-ins. Even if you do not click on or
interact with social networking services or other plug-ins, they
collect information about you, such as your IP address and the
pages that you view.
-
Advertising providers help us and our advertisers provide
advertisements on our Services or elsewhere, including
advertisements that are targeted based on your online behavior,
and analytics companies help us measure and evaluate the usage
of our services
We, as well as certain of these third-party partners may use
tracking tools (e.g., cookies, web beacons, and Internet
technologies) to collect information regarding your activities
(e.g., your IP address or page(s) visited).
SOCIAL MEDIA
We are active on social media (e.g., Twitter, Facebook, etc.) and
share information, images, and video with the public through
unaffiliated external social media sites. We encourage you to read
their policies. Remember that the social media sites are public,
which means that anyone can see your posts, and your posts may
even show up in search engine results. While we will not edit
comments, we may delete a comment from our page on a social media
site if it, for example, does not relate to the post, promotes a
commercial product or service, uses obscene, threatening, or
harassing language, or if it is a personal attack or hate speech
that targets or disparages any ethnic, racial, age, or religious
group (or other legally protected group), or if it advocates
illegal activity or violates copyright laws.
RIGHTS IN YOUR INFORMATION: ACCESS, RECTIFICATION, ERASURE, AND
RESTRICTION
We value your rights to your data. In accordance with applicable
law, you may have the right to (i) request confirmation of whether
we store, use, or share any of your Personal Information; (ii)
obtain access to or a copy of your Personal Information; (iii)
receive an electronic copy of Personal Information that you have
provided to us, or ask us to send that information to another
company (the “right of data portability”); (iv) restrict our uses
of your Personal Information or, as described above, object to
those uses; (v) seek correction of inaccurate, untrue, or
incomplete Personal Information; or (vi) request erasure of
Personal Information held about you by IMESH, subject to certain
exceptions prescribed by law. If you would like to exercise any of
these rights, please contact us at the email or physical addresses
set out in Section 12.2 below. We will process such requests in
accordance with local laws. To protect your privacy, IMESH will
take steps to verify your identity before granting access or
making any changes to your Personal Information.
OPT-OUT
You have the right to opt-out of certain uses and disclosures of
your Personal Information as set out in this Policy, and in
specific circumstances, for example related to direct marketing.
GENERAL
Where you have consented to IMESH’s use of Personal Information,
you may withdraw that consent, in accordance with applicable law.
Prior to disclosing Personal Information to a third party other
than its original purpose or a purpose authorized subsequently by
the data subject, IMESH will endeavor to obtain your explicit
consent (opt-in). Where your consent for the processing of
Personal Information is otherwise required by law or contract,
IMESH will comply with the law or contract.
EMAIL AND TELEPHONE COMMUNICATIONS
-
Opting-Out of Marketing Communications. We provide a means to
unsubscribe in our marketing-related email communications.
Additionally, you can send an email to
contact@imesh.ai,
please reference “Opt-Out” in your subject line and state in the
body of the email that you wish to have your name removed from
the distribution lists. Note that we will continue to send
transaction-related emails regarding products or services that
you have requested following an unsubscribe. We may also need to
send you certain communications regarding operation and
administration of the Services, and you will not be able to opt
out of those communications, e.g., communications regarding
updates to our Terms of Use or this Policy.
-
Collaboration. We do not sell your Personal Information to third
parties for their direct marketing purposes. We may partner with
other organizations to run events or programs. The Personal
Information and other information that you provide to sign up or
participate in that event or program will be available to that
organization, and you may receive emails or other communications
from it after the event. Please refer to that organization’s
privacy policy for information on how to opt-out of its
communications.
-
Text Messages. We may send you SMS text messages related to our
Services or transactions. You can opt-out of these messages at
any time by replying to STOP.
SUPERVISORY AUTHORITY
For visitors to our Services in the EU, you may lodge a complaint
with a supervisory authority if you believe our processing of your
Personal Information infringes applicable law.
INTERNATIONAL TRANSFERS
IMESH is headquartered in Bhubaneswar, India. Your information
will likely be collected in your country and subsequently
transferred to or stored in another country, including countries
that may have privacy protections less stringent than your
jurisdiction. In accordance with applicable law, we implement
measures, such as standard data protection clauses, to ensure that
any transferred Personal Information remains protected and secure.
RETENTION
IMESH will retain your Personal Information for as long as you
have a relationship with us, and for a period after your
relationship with us has ended. When determining how long this
retention period will last, we take into account the length of
time Personal Information is required to:
-
Continue to develop, tailor, upgrade, and improve our Services;
-
Maintain business records for analysis and/or audit purposes;
- Comply with record retention requirements under the law;
-
Defend or bring any existing or potential legal claims; or
- Address any complaints regarding the Services.
INFORMATION SECURITY
The security of all Personal Information provided to IMESH is
important to us. IMESH takes reasonable steps endeavoring to use
appropriate technical or organizational measures to protect your
Personal Information, including against unauthorized or unlawful
processing and accidental loss, destruction, or damage.
Unfortunately, no data transmission over the Internet or storage
of information can be guaranteed to be 100% secure. As a result,
while IMESH strives to protect your Personal Information, we
cannot ensure or warrant the security of any information that you
transmit to IMESH, and you do so at your own risk. As such, we ask
that you help us be safer together by implementing your own
security controls, such as a strong password, not sharing your
credentials or badge with others, logging out when you leave your
desk, and other security best practices.
AUTOMATED PROCESSING
IIn the future, we may use automated processes to help us
determine your eligibility for new services or other
business-related opportunities. In such cases, if and as
applicable, and to the extent required by applicable law, we will
endeavor to implement suitable safeguards, including, for example,
an opportunity for you to request human intervention, express your
point of view, contest any decisions made, or request that we
restrict the use of your Personal Information for the purposes of
these automated decisions.
OTHER RIGHTS AND IMPORTANT INFORMATION
CHANGES TO THIS POLICY IN THE FUTURE
Any information that is collected via the Services is covered by
the Policy in effect at the time such information is collected. We
reserve the right to change, modify, add, or remove portions of
this Policy at any time and at our sole discretion. If we make any
material changes to this Policy, we will notify you of those
changes by posting them on the Services or by sending you an email
or other notification, as required by applicable law, and we will
update the “Effective Date” below to indicate when those changes
will become effective. We encourage you to review this Policy
periodically to remain informed of how we use and protect your
information, and to be aware of any policy changes. Your continued
relationship with us after the posting or notice of any amended
Policy shall constitute your agreement to be bound by any such
changes. Any changes to this Policy take effect immediately after
being posted or otherwise provided by IMESH.
12.2 QUESTIONS OR COMMENTS
If you have any questions or comments regarding our Policy, please
contact us at
contact@imesh.ai IMESH will
address your concerns and attempt to resolve any privacy issues in
a timely manner. Sensitive Information. Because email
communications are not always secure, please do not include credit
card or other Sensitive Personal Information (e.g., racial or
ethnic origin, religion, health, or the like) in your emails to
us.
JURISDICTION-SPECIFIC INFORMATION
ICalifornia Privacy Rights California residents are entitled to
request and obtain certain information about the disclosure of
certain categories of their Personal Information to third parties
for their direct marketing purposes. We do not share Personal
Information with third parties for their direct marketing
purposes. Some web browsers may transmit “do-not-track” signals to
the websites and other online services with which a user
communicates. There is no industry standard that governs what, if
anything, websites should do when they receive these signals. We
currently do not take action in response to these signals. If and
when a standard is established and accepted, we may revisit our
policy on responding to these signals. California residents who
are registered members or users of the Services and are under the
age of 18 may be entitled under California law to request and
obtain removal of content and information that they themselves
post on the Services. You may request such removal by emailing us
at contact@imesh.ai. In your
request, please provide a description of the material that you
want removed and information sufficient to permit us to locate the
material, including your name, email address, year of birth,
mailing address (including city, state, and zip code), and the
subject line “California Removal Request.” Please note that your
request does not ensure complete or comprehensive removal of the
material. For example, materials that you have posted may be
republished or reposted by another user or third party